Sanderson, the publicly owned UK provider of omni‐channel retail software, has announced that high street jeweller Beaverbrooks has recently gone live with the NEW Elucid Ship from Store and Click & Collect solutions to deliver a single view of stock across the entire business, which can be used to fulfil eCommerce and in‐store orders.
With 70 stores nationwide stocking diamonds, jewellery and luxury and designer watches, the company were keen to improve stock efficiency and access all stock to fulfil orders from any location. The browser‐based system handles the shipping between stores and the distribution centre, whilst also making it easy for store colleagues to both receive orders for collection, and despatch to all locations. The introduction of new Click & Collect solution with digital signature and automated notifications, provides greater convenience and a speedier service for both store teams and customers.
Lee Harker, eCommerce Technology Manager, Beaverbrooks comments:
“Using the new Elucid Ship from Store solution has opened up our full inventory across the entire business, so that we can fulfil eCommerce orders from any location. The addition of Elucid Click & Collect solution is enabling us to serve our customers faster and with greater efficiency.”
Jim McGrath, Product Director, Sanderson Multi‐Channel Retail Solutions Ltd, added:
“We’ve had the pleasure of working in partnership with Lee and the Beaverbrooks team for a number of years and we’re excited to see the results of our latest project, giving their 70 store network complete visibility of stock across the business and the ability to quickly and independently despatch customer orders.”