The Bike Club, a subscription-based kid’s bike service with over 30,000 members has chosen two-person delivery company, ArrowXL to facilitate the collection of pre-loved bikes as a key part of its reCycle campaign.
With gyms and leisure facilities closed during large parts of the pandemic, sales of bikes have seen significant increase across the UK. The Bike Club was tasked with appointing a trusted delivery company that could store and deliver their products in a safe and secure way. ArrowXL was appointed and now handle over 200 bike movements per week.
The courier worked closely with the Bike Club to identify unnecessary costs in their previous process and have been instrumental in providing a flexible service to Bike Club members who wish to exchange their bike as their child grows.
Anna McLaughlin, operations director of the Bike Club, said: Providing a hassle-free and flexible service to our members is key to facilitating the circular economy side of our business, so partnering with ArrowXL made perfect sense. They deliver a significant amount of specialist fitness equipment for leading brands in the sector, and we know that our vision to provide a standout customer experience is safe in their hands.”
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