Eight Churn Reduction Tactics To Build A Better Business
You’ve built a product, customers are signing up, and life feels good. Until you look at your retention rates and...
Loyalty Programmes: Cashback/Giftcards
Three CX strategies to create loyal subscription customers
In this rapidly changing retail environment, accelerated by lockdowns and store closures, the customer journey has transformed dramatically. In particular,...
5 ways to influence customer behaviour
The ideal skill for businesses is the ability to influence customer behaviour and secure customer retention and loyalty. But how...
Building a loyalty programme: Do it yourself or hire an agency?
Loyalty is important, it will bring you new customers, repeat customers and increase your revenue. What makes The Rocket Marketing...
5 Ways to Reduce Customer Churn
How satisfied are your customers with you? If you didn’t say “very,” then that could be a problem. If your...
Do you know if your loyalty programme is really working?
Most businesses boil down to a really simple equation: The cost of acquiring and servicing a customer must be less...
Retail Leaders focus: top tips for customer retention
For most multi-channel retailers, the pandemic has given them a chance to build on their online conversations and engage with...
How to Supercharge Customer Acquisition
Supercharge your acquisition efforts by using rewards to drive behaviour Often customer rewards are thought of in a customer loyalty...
3 ways to increase customer lifetime value (CLV)
In the grand scheme of business success, studies reveal time and again that a focus on customer lifetime value (CLV)...
5 post-Covid trends for eCommerce startups
Even though it may seem Covid is almost coming to an end (in the UK at least) and retail stores...