Free shipping is vital: 9 out of 10 shoppers say no delivery charge is the key incentive to spending more
Nine out of ten shoppers say free delivery is their number one incentive to spend more, reveals new research conducted...
Delivery
Are you experiencing January delivery blues?
More than half of online shoppers in the UK suffered the inconvenience of a failed or late delivery last Christmas,...
Make sure all your peakies are blinders
It’s so close you can practically smell it, see it, even touch it – and you’re already getting the pre...
On your marks, get set, go – the peak trading race has started!
We are now well and truly in the Peak shopping season with just 15 days (and counting) until the big...
How to make sure Inventory Expansion doesn’t come at the cost of Customer Experience
In a bid to win the retail race, many retailers are utilising vendor-direct fulfilment, or drop shipping, to achieve assortment...
How Parcel Service Delivery has evolved in 2019
Parcel service delivery has evolved significantly in recent years, especially as online sales continue to soar, the demand for parcel...
UK vs Germany – which provides the best online delivery experience?
Some 27 per cent of UK retailers and 53 per cent of German retailers fail to provide the customer with...
Four drop-ship myths that aren’t true
Drop shipping is not a new idea. Yet the concept of suppliers fulfilling direct to consumer rather than to a...
Challenge of changing consumer demands on European retailers
Retail analytics guidance system, DynamicAction, has launched its Retail Index: Spring 2019 data, providing an overview of the challenges facing European...
Consumers want delivery updates from the brands and retailers they shop with – not third-parties
Independent research from Narvar the post-purchase and loyalty experts, says that 60 per cent of consumers are more likely to...
