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LEGAL/LEGISLATION

The pandemic has caused considerable disruption to the UK economy, and with that, unemployment has increased considerably. At the end...

DCA members are asking how to best deal with shipping to EU customers - here are some thoughts UK D2C...

When the furlough scheme is finally phased out, it is inevitable that redundancy-related dismissals will be unavoidable for many employers...

The Law Commission recently published a paper on suggested proposals for changes to the Sale of Goods Act 1979 (SGA)...

Nine out of ten shoppers say free delivery is their number one incentive to spend more, reveals new research conducted...

With the deadline extension to PSD2’s Strong Customer Authentication (SCA) well underway, there are steps that merchants must take so...

Christmas is over for another year but there will still be some ‘aftermath’ to deal with. It’s inevitable that some...

How does your marketing compare and are you ready for the next decade? For over 40 years I’ve had the...

Contact centres are challenging places. There is certainly plenty to think about with the rising cost of salaries, managing schedules...

GoCardless, a global leader in recurring payments, has today released research into consumer attitudes around security and convenience when buying...