If you don’t look after your customers, someone else will
Once, customers had no choice, either they bought what they needed from your shop, or they went without if anyone...
Once, customers had no choice, either they bought what they needed from your shop, or they went without if anyone...
As consumer demands and expectations increase and supply chains become more complex, businesses are increasingly turning to automation in order...
As more people are staying home, online activity is seeing a surge. Online sales of apparel for instance (driven in...
As shopping habits continue to evolve, consumers are increasingly likely to expect a personalised experience when researching and buying products....
In a world where customer experience is now as important as – or even more so – than the product...
New research from Blue Yonder, a JDA Company, in association with Microsoft has revealed that brick and mortar retailers are...
Sainsburys-Asda, Tesco-Booker, Amazon-Whole Foods: the UK’s retail landscape is fast becoming dominated by a few big players. The number of...
Zwoop, an AI and blockchain enabled find engine, has announced the results of its research into consumer eCommerce habits and...
According to the latest figures from Visa, the bad weather that the UK suffered throughout April has contributed to the...
From the implications of the EU General Data Protection Regulations (GDPR) which come into force in May 2018, to the...