70 per cent of UK consumers plan to shop this Black Friday
Mention Me’s fourth annual research study reveals just 30 per cent of UK consumers aren’t planning to shop this Black...
Feedback & Reviews
Consumers calling for new standards to combat fake reviews
Research conducted by Bazaarvoice Inc, conducted among more than 10,000 consumers across the US, UK, France, Germany and Australia, finds...
New platinum status in customer review awards
The White Company, Notonthehighstreet and Zurich Insurance are among the brands to attain the new Platinum status in the annual...
Buying online via smartphone up 141 per cent in a year
Use of smartphones for online shopping in the UK has skyrocketed by 141 per cent in 12 months, research by...
Serenata Flowers gains Feefo Trusted Service Award for the third year running
Independent online florist, Serenata Flowers has been awarded a Feefo Trusted Service Award 2019 – its third in as many...
Feefo announces successful management buyout
Feefo, the reviews and customer insights technology company, has announced that chief revenue officer Matt West, supported by the management...
Bazaarvoice Network reaches one billion shoppers
Bazaarvoice, Inc. has announced that brands can now reach more than a billion shoppers each month by distributing ratings and...
Fortnum & Mason adopts Rant and Rave
Fortnum & Mason is to implement Rant & Rave's customer feedback solution across its store and online channels to enable...
Bazaarvoice partners with The Insiders
The Insiders, the leading global shopper advocacy network, announced its cooperation with Bazaarvoice, the review syndication provider creating one of...
Maplin introduces expert ratings and reviews feature for customers
Maplin, the specialist electronics retailer, has introduced an enhanced product rating and review feature to its eCommerce site with the...
