News: MARKET INSIGHT & RESEARCH

Crunch time for BNPL

Retailers don’t need to invest in big tech for loss prevention

Half of Europeans drawn to items with a history

UK consumers’ 2024 sustainability score declines

Half of UK consumers back a return to VAT-free shopping for tourists

Chinese eCommerce sales to jump by 62 per cent & reach over US$2 Trillion in 2029

New report points to slow death of performance only marketing

Half of UK shoppers think AI has improved their retail experiences — up 12 per cent from 2023

UK retail sector loses £11.3 billion to payment fraud annually

British celebs with the most sought-after beauty brands

Whistl launch report on UK eCommerce returns trends in 2024

One in four shoppers avoid buying from international retailers due to returns concerns

New research from Brite Payments shows rise of Pay by Bank

85 per cent of UK shoppers had poor experiences with online retailers in 2023

One in ten marketers using AI for personalisation

Return to sender? Only if it’s convenient

Return to office boosts physical shopping, with over 55 per cent spending more in-store

As clothing return rates increase, retailers must embrace automation to prevent drop in profits

AI-powered chatbots the most disruptive automated experiences in UK shoppers’ buying journeys

UAE, Australia, South Africa, India and Spain lead global demand for UK brands

4 in 5 fashion retailers now implementing return fees

45 per cent of brand marketers can’t deliver timely, personalised customer experiences

A fifth of Gen Zers secretly return Valentine’s Day gifts without telling their partners

£52bn UK online sales boosted by omnichannel experiences

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