Virtualstock has announced that Dixons Carphone is its latest client win. The contract will see Dixons Carphone deploy Virtualstock’s software platform The Edge as it looks to transform the dropship business in Currys PC World. The platform will enable Curry PC World to rapidly expand its dropship supplier base and product range, while also streamlining its order management processes in this area. This will both increase sales adn deliver operational savings whilst customers enjoy the same exceptional experience regardless of whether items are in its own stock or shipped directly from suppliers’ warehouses.
In addition, The Edge will allow Currys PC World to precisely track the status of its orders in real time and to accurately coordinate inventory levels through a centralised systems so as to avoid out of stock orders, which can be a major source of customer dissatisfaction.
Andrew Harrison, deputy group CEO of Dixons Carphone plc said : “As Europe’s leading multi-channel specialist electrical and telecommunications retailer we are a new retailer for a new digital age. Virtualstock’s digital supply chain platform, The Edge, is a key component of our omnichannel strategy and will contribute significantly to achieving our goal of offering the widest and most relevant range of connected products and technology.”
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