CRM/LOYALTY/RETENTION

Rocket are specialists in creating and delivering bespoke customer loyalty solutions. We focus on rich and relevant offer-led content that is ready to be packaged up in to physical and/or digital platforms for your customers to consume.

At Rocket, we believe there are two forms of rewards-based customer loyalty. Revenue generating, and non-revenue generating. They carry a different approach but achieve the exact same result. ENGAGED CUSTOMERS.

Only 20 years young, we’ve developed widely used products and have built up an extensive roster of global consumer brand partners. Whether it’s a free reward to acquire new customers or a sequence of engagements that generate you revenue, the result is the same! We know how valuable customers are, and that’s why we’re committed to delivering a first-rate journey and customer experience. Our ISO Accreditation for Quality & Service extends across the whole of our business. From Marketing, Product and Offer sourcing, to Fulfilment and Customer Service – all in house, and all Rocket owned and managed.

We take the pressure away from our clients and we keep their customers happy. All by providing simple loyalty solutions that consumers want to see AND, generate revenue if that’s an objective!

The YM Group is the leading print and marketing solutions provider in the UK, offering an extensive range of quality products and services:

Magazine Covers; Paper Wrap; Partially Addressed Mail; Print Finishing; Catalogues & Brochures; Magazines; Innovative Direct Marketing; Loyalty & Reward Schemes; Gaming & Promotions; Door Drop & Instore Leaflets; One-Piece Personalised Mailers; Newspaper & Media Inserts; Mailing Packs; Reporting & Accounting; EasyMailer and our most recent innovation ECO MLR – a new range of sustainable eCommerce packaging.

We set the standards in the industry with our innovative approach and creative solutions. Firmly believing anything is possible when you have the knowledge, technology, expertise and customer focus.

CRM consultancy and digital marketing services provider

DCA Member Offer

½ Day Marketing Innovation Workshop at 50% discount = £250. A design thinking based workshop for senior marketers looking to explore and evaluate new ways of engaging and retaining their customers.

With a robust portfolio of digital technology, automation offerings and business development support, Xerox is driving transformation in the catalogue market. The Xerox Personalised Catalogue Solution fully automates the catalog production process and creates customized, tailored web, Print and mobile content for customers.

We understand how to turn data into insight…

We boast unrivalled experience and understanding of data to deliver world class Single Customer View databases and multi-channel marketing and analytics technology. We empower marketers to create perfectly targeted marketing campaigns, create customer and product profiles, improve response rates and boost marketing ROI.

Brands

Blue Sheep, BlueVenn, BlueAnalyser, BlueRelevance, Blue Group

Customers

Boden, ASOS, The White Company, Space NK, LV, BetFred, Lego

The Tapestry Agency delivers data insight and marketing strategy through customer understanding. We help multi-channel retailers grow smarter, faster and more profitably by finding new customers and making customers more loyal through new marketing channels and improved performance of existing channels.