CUSTOMER SERVICE

Clientbase Fulfilment

Award-winning Multichannel fulfilment services: Specialist Home Shopping warehouse skills, reverse logistics. Contact Centre: inbound & outbound: Customer service + up-selling. Elucid CRM Home Shopping software package. Interface with client web sites. Competitive interfaced carrier solutions. Payment Processing. PCI compliant.

DCA Member Offer

We are pleased to offer a 5 per cent discount on our service provision (excluding carrier services)

Customers

Sarah Raven, Peter Hahn, Madeleine, WWE, Dogs Trust

MPL Contact

Provider of outsourced, out of hours and overflow contact handling on a 24/7, 365 basis from UK contact centres. Services are provided either from a team of highly skilled, bureau agents, on a pay as you go basis, or from client dedicated teams.

DCA Member Offer

Free 2 month trial

Customers

GTech, Patra Selection, Pavers, Scotts & Co Theo Paphitis Retail Group, Westminster Collection

Whistl UK Ltd

We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment, Contact services and Leaflet Advertising both in the UK and internationally. Delivering a seamless experience, driving customers online from first click to final delivery.

Customers

Brand Alley, Cotton Traders, Precious Little ones, Skinny Coffee Club, SportPursuit, WW