Glovo launches Q-Commerce to deliver ‘everything’ in under 30 minutes


Glovo launches Q-Commerce to deliver ‘everything’ in under 30 minutes

Glovo, the Barcelona-based on-demand delivery start-up, today announced the launch of its new business unit ‘Q-Commerce’, with the aim to deliver “everything” within cities in under 30 minutes.

This is made possible by Glovo’s acceleration and development of virtual dark stores – Glovo Market – its own warehouses that cater specifically for third parties.

Partnering with some of the world’s biggest retail brands, such as Unilever, Nestle and L’Oréal and supermarkets including Walmart, Carrefour and Kaufland, Glovo said it is removing the hassle for them by storing and selling their goods. This offers a turn-key solution to businesses of all sizes to build their own online stores with immediate delivery directly from Glovo´s dark stores, currently located in Barcelona, Madrid, Lisbon and Milan. Glovo plans to launch more than 100 virtual dark stores by the end of 2021.

Q-Commerce or—‘quick commerce’—connects users not only with restaurants and supermarkets, but with everything from toys, music, books, flowers, beauty and pharmacy stores.

Daniel Alonso, previously director of Walmart eCommerce, has been appointed global director.

Mr Alonso said: “With shops closing down and lockdowns enforced globally, consumers now want and expect more items than ever to be delivered to their doorstep. This has brought new demands, and it is no longer a case of waiting 24 to 48 hours for a delivery. Rather, the expectation is now a matter of minutes. At Glovo we’re committed to delivery in 30 minutes or less, with all products available on Q-Commerce. As we continue to expand our enhanced offering, we’re excited to launch Q-Commerce in other parts of Spain and the rest of Europe, Eastern Europe and Africa over the next 12 months.”  

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