The Very Group has posted its results for the 52 weeks to June 30th. Customer numbers at Very had risen by 14.1 per cent to 3.4 million, with total group customers up by 10.6 per cent to reach 4.5 million. Retail sales were up by 10.5 per cent to £1.23bn, with group revenue coming in at £2.05bn.
The business admitted that Littlewoods had continued to struggle throughout the year with a decline of 8.8 per cent in revenue.
“Despite the unprecedented challenges of the pandemic, the business has proven its adaptability yet again,” said Henry Birch, Very Group CEO. “We delivered for record levels of new customers who used the Very app for items to entertain their families and improve their homes and increasingly valued our flexible ways to spread the cost.
“We prioritised the safety of our colleagues, whilst remaining focused on customer experience. We migrated to, tested and launched, Skygate, our new automated fulfilment centre, which enables us to process customer orders within 30 minutes, whilst materially reducing costs and is all set to support our Q2 peak trading period,” he added.
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