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Harrods returns to profit despite rising costs
Harrods has returned to profit despite continued pressure across the global luxury market and rising staff and distribution costs. The Knightsbridge department store reported pre-tax…
Bad returns cost retailers customers as nine in ten shoppers say they won’t buy again
Almost nine in ten consumers say the returns window influences whether they buy from an online retailer, while more than nine in ten say a…
Two thirds of Google searches now end without a click as AI reshapes product discovery
More than two thirds of Google searches now end without a click to an external website, rising to around 80 per cent when AI-generated summaries…
Fenwick cuts operating loss by 40 per cent
Fenwick has reduced its operating loss by 40 per cent during the first year of its three-year transformation strategy. The family-owned department store group reported…
