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New research reveals average UK customer service issue takes nine hours to be resolved

Yext, has shared the results of a new, original survey that reveals the extent to which consumers are struggling to find accurate information from brands…

Online stores must build customer trust to reduce cart abandonment

Cart abandonment last year sat at 80 per cent (in Q2 2022); clearly, there is a huge proportion of consumers simply not completing their desired…

CitySprint continues EV fleet expansion

CitySprint, a same day distribution company, has announced the expansion of its electric vehicle (EV) fleet with the acquisition of 40 new electric vans from…

N Brown share price rises in response to Frasers’ interest

N Brown Group’s share price has risen sharply following the impact of Frasers Group acquiring a further significant tranche of shares last Friday. However, the…

Direct Commerce Magazine | Issue 267

See who won what at the 2022 More2 Direct Commerce Awards...

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