Client Membership


DCA exists to encourage the sharing of best practice, insight and expertise between members. Our membership comprises businesses of all sizes, from entrepreneurial start-ups to well-established household names. Most of our members are multichannel. They deploy catalogues, digital marketing, eCommerce sites, retail/trade counter outlets, off-the-page advertising and/or TV shopping. Many have customers in both the UK and overseas markets, some may also wholesale their products or deploy franchisees/self-employed agents to extend their reach. A number are the UK subsidiaries of major European and American groups. As such our members represent a rich and diverse range of retail and distribution businesses, with all keen to share experience, access focused training and to work together to develop the market as a whole.

DCA aims to be inclusive and accessible to businesses of all sizes. The fees are based upon annual sales.

Learn more about Client Side membership packages & rates

If you’d like to join DCA or discuss membership, please email our team or call 0208 092 5227.

Key Member Benefits

  • Sharing of best practice with key industry leaders and peers
  • Networking opportunities via virtual & in-person events
  • Representation and lobbying on key sector issues
  • Unlimited support – The DCA's secretariat team is on hand to offer confidential support, advice, introductions and referrals
  • Subscription (open to all members of your team) to homeofdirectcommerce.com
  • Special rate for Expert Register Recruitment Service

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