Creative, Content & Print Production – Retain.Me
CRM, Data, Targeting & Personalisation – RS Components
Customer Service, Fulfilment & Delivery – Clientbase Fulfilment
Digital Performance – Infinity Nation
International – Nuukik
Multichannel Commerce – Golden Orb; Khaos Control & MNP Multichannel Solutions
Technology Tools – Mention Me & Ordnance Survey
Lifetime achievement award – Rosemary Stockdale
