Catalogue Creative & Design Services – TA Design
Website & Digital Development – Maginus
Catalogue & Promotional Print Production – ec2i
Delivery Services – Onepost
IT Platforms – Maginus
Third-Party Order Fulfilment & Contact Centre Services – Citipost
Most Innovative Solution – Online Customer Engagement – Yudu Media
Most Innovative Cost-Saving Solution – Offline Customer Facing – Abacus Direct and Garnett Dickinson (joint winners)
