Retailers face ever higher cost if they fail to develop omni-channel offering


The latest ONS retail sales figures released show substantial year-on-year growth in online sales, indicating that consumer preference for eCommerce continues to grow unabated. The value of online sales increased by 9.3 per cent compared with April 2015 and increased by 1.7 per cent compared with March 2016.[1] Many well-known…


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