Four ways to drive loyalty among Gen Z


Juliette Aiken, CMO, Dotdigital
By Juliette Aiken, CMO, Dotdigital

If you want to understand the future of retail loyalty, look to how your youngest shoppers choose to connect. Generation Alpha is the latest generation to enter the market, estimated to account for 24 per cent of the global population by 2035, and have already started rewriting the playbook for…


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