Next-gen AI in eCommerce – Smarter, simplified shopping journeys


Louise Ford, User Experience Researcher, 15gifts
By Louise Ford, User Experience Researcher, 15gifts

Indeed, online shopping has never been more convenient, but equally, it has never been more overwhelming. With so many products, plans and features to choose from, consumers are drowning in choice. According to 15gifts’ discovery interviews, 61 per cent of consumers struggle to compare multiple providers and products, and they…


Related Articles


Dodging double duty

Sign up to receive our newsletter