The Importance of retailer reviews in the build up to Black Friday and Christmas


Alicia Skubick, Chief Customer Officer, Trustpilot
By Alicia Skubick, Chief Customer Officer, Trustpilot

Black Friday and Christmas mark two of the retail industry’s most important calendar moments. But this year, growing competition, combined with reduced consumer spending as a result of the economic downturn, are set to present significant challenges to brands looking to capitalise on the festive sales period. Against such a…


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