The Trust Economy: changing attitudes to data privacy and how brands must adapt


Angel Maldonado, CEO, and Co-Founder of Empathy
By Angel Maldonado, CEO, and Co-Founder of Empathy

Consumer attitudes to data privacy have irreversibly changed. Retailers and brands were persuaded by the false promise of in-depth customer insights for a cheap price and without a catch. However, with today's consumers' desire for brands and companies they can trust, they have to embrace a future where privacy comes…


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