How Fortnum & Mason keep its organisational values, culture and sense of joy alive during the pandemic


How Fortnum & Mason keep its organisational values, culture and sense of joy alive during the pandemic

Fortnum & Mason has a simple goal: to make joy. Delivering extraordinary food, exceptional service and unforgettable experiences takes passion, amazing ideas and talented people. But, when the global pandemic hit, Fortnum’s was forced to make rapid changes. Many of its employees had to open or close stores with very…


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