Articles: MARKET INSIGHT & RESEARCH

Oh Polly doubled Black Friday sales

Oh Polly doubled Black Friday sales

Two-thirds of UK SME retailers expect an increase in sales this summer

Two-thirds of UK SME retailers expect an increase in sales this summer

“Digital natives” value brick and mortar stores more than their elders

“Digital natives” value brick and mortar stores more than their elders

Use of Customer LTV metric grows 33 per cent year-on-year

Use of Customer LTV metric grows 33 per cent year-on-year

Sustainability is the new way to loyalty

Sustainability is the new way to loyalty

Eco-packaging – Does it matter?

UK vs Germany – which provides the best online delivery experience?

UK vs Germany – which provides the best online delivery experience?

Consumers welcome controversial new ASOS returns policy

Consumers welcome controversial new ASOS returns policy

Half a million UK SMBs ask family to help fund their businesses

Half a million UK SMBs ask family to help fund their businesses

Nearly half of UK consumers want to pay with Direct Debit for subscriptions

Nearly half of UK consumers want to pay with Direct Debit for subscriptions

5 ways consumers want retailers to drive online sales of sustainable fashion

5 ways consumers want retailers to drive online sales of sustainable fashion

Increased level of risk-taking in retail sector

Increased level of risk-taking in retail sector

Local DTC brands top Glossier, Harry’s & Casper

Local DTC brands top Glossier, Harry’s & Casper

Too much choice is causing high-intent shoppers to abandon purchases

Too much choice is causing high-intent shoppers to abandon purchases

Cheating on Instagram

Cheating on Instagram

Free delivery does not increase parcel return volume according to Whistl research

Free delivery does not increase parcel return volume according to Whistl research

Retailers rethink returns policies as increase in ‘serial returners’ impacts bottom line

Retailers rethink returns policies as increase in ‘serial returners’ impacts bottom line

73 per cent of 18-34 year olds rate experiences over products

73 per cent of 18-34 year olds rate experiences over products

Challenge of changing consumer demands on European retailers

Challenge of changing consumer demands on European retailers

Chatbot interactions in retail to reach 22 Billion by 2023

Chatbot interactions in retail to reach 22 Billion by 2023

The Great Retail Failure: over 1/3rd feel unvalued after they part with their cash

The Great Retail Failure: over 1/3rd feel unvalued after they part with their cash

Just 17 per cent of online shoppers make frequent purchases via voice

Just 17 per cent of online shoppers make frequent purchases via voice

Consumer spending rises 2.5 per cent

Consumer spending rises 2.5 per cent

Consumers actively sign-up for personalisation

Consumers actively sign-up for personalisation

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