How multi-channel retailers can get ahead in the race towards sustainability
As we begin to move on from the events of 2020, there is one topic that is once again taking...
DIRECT COMMERCE ASSOCIATION (DCA)
Southern Raised Bluegrass and Customer Development
For five years running, Datamann was blessed to have Kevin Hillstrom* join us at our annual catalog seminar in New...
Brexit EU VAT & customs – Practical options for UK merchants
DCA members are asking how to best deal with shipping to EU customers - here are some thoughts UK D2C...
The scandalous truth about national press inserts
It normally takes a lot to get me riled, but I am infuriated by the high-handed arrogance shown by so...
DCA members reflect on this tumultuous year
After a year which has put unprecedented pressure on the entire retail and eCommerce sector, businesses have been most adept...
How Tapestry helped BAM to drive digital transformation
Having been trading successfully for 14 years, selling supersoft and sustainable clothes for active people, BAM’s marketing strategy had always...
Eco-packaging – Does it matter?
A key issue that online retailers are struggling to overcome is dealing with excessive parcel packaging and sustainability. Savvy and...
Consumers welcome controversial new ASOS returns policy
In April ASOS announced that it was to crack down on serial returners with a change to its returns policy....
Free delivery does not increase parcel return volume according to Whistl research
Retailers providing free delivery for online purchases do not seem to experience an increase in the number of items returned...
Why you must see Kevin Hillstrom
Attendees at June’s DCA Annual Summit are in for a treat when you spend an afternoon with Kevin Hillstrom at...