What to do when customers want to return items? Know their rights.
Christmas is over for another year but there will still be some ‘aftermath’ to deal with. It’s inevitable that some...
Christmas is over for another year but there will still be some ‘aftermath’ to deal with. It’s inevitable that some...
We are now well and truly in the Peak shopping season with just 15 days (and counting) until the big...
In April ASOS announced that it was to crack down on serial returners with a change to its returns policy....
Retailers providing free delivery for online purchases do not seem to experience an increase in the number of items returned...
Over a quarter of retailers (26 per cent) have seen an increase in the volume of goods being returned in...
Retail analytics guidance system, DynamicAction, has launched its Retail Index: Spring 2019 data, providing an overview of the challenges facing European...
A new report from international payment solutions company Valitor, found that retailers are failing customers when it comes to the...
Clothing retailers are struggling with significant costs from fraudulent returns according to new research, with a disproportionate amount coming from...
Today’s retail landscape is tough – and getting tougher. Businesses are under increasing pressure, from reduced margins to online competition,...
In a few short days, the most celebrated delivery expert in history will be making his once-a-year round delivering presents...