MetaPack
launches control tower
The
MetaPack Group has announced the addition of
Control Tower to its existing product portfolio to provide retailers with
greater visibility and more powerful control of international and other complex
delivery processes. The ability to more accurately monitor and manage domestic
and international shipments helps remove uncertainties for consumers and
enables retailers to take proactive steps to alleviate potential delivery
issues and provide a better customer experience to consumers.The integration of Control Tower with MetaPack’s
Delivery Management platform is a direct benefit of the company’s recent
acquisition of ABOL Software, a leading provider of multi-carrier shipping
software in North America.
“The
acquisition has enabled us to further expand our product portfolio with Control
Tower, to allow retailers to maximise on their international strategy. We are
committed to providing the tools to alleviate the pressure of growing into new
markets, allowing retailers to ship globally and compete locally,” said Patrick
Wall, Founder and CEO of MetaPack.
As
retailers are increasingly shipping globally, adding more countries to meet
international consumer demand, the process for shipping internationally is
becoming more and more complex. This year almost a third of UK retailers (31per cent) have reported over 50per cent growth of international online sales. This trend, coupled with the rapid growth of
alternative delivery methods, such as click & collect and same day service,
has forced many retailers to adopt a variety of shipping methods and carrier
relationships on an international and domestic level. In this complex delivery
ecosystem, retailers are finding it increasingly difficult to understand
exactly where their shipments are and whether any issues are likely to arise.
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