News: Returns & Reverse Logistics

Returns are rising and poor product information is to blame

Royal Mail launches parcel postboxes for medium-sized parcels

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ZigZag acquires Shipup

Returns are rising and poor product information is to blame

Whistl launch 2026 Ecommerce Consumer Trends Report

1.5bn of Christmas gifts head back to retailers on ‘Takeback Tuesday’

Black Friday sales trigger busiest week of the year for customer returns – with an 80 per cent surge

eDesk data finds record-breaking Black Friday sales, but BNPL and returns tsunami could destroy 40 per cent of profit

Consumers want AI for real time tracking and effortless returns over Peak

Serial returners drop as retailers reset the rules of returns

ReBound cuts carbon emissions per parcel by 23 per cent during Peak

UK retailers risk loyalty loss with 78 per cent of returns ending in refunds

Signifyd launches Intelligent Returns to help retailers with the growing returns challenge

ReBound Returns expands Partnership with Shopify

Vinted expands partnership with Royal Mail

Royal Mail partners with Motor Fuel Group to introduce parcel lockers at petrol station locations

5 in 10 consumers abuse flexible return policies to try or wear items they couldn’t otherwise afford

Debenhams Group partners with InPost to enhance delivery service

Whistl Fulfilment support Tesco F&F online launch

Loop announces new partnership with Global-e to simplify cross-border returns

Boden chooses ZigZag as its global returns partner

‘Holiday hangover’ could undermine record-breaking 2024 Shopping Season

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Loop Returns acquires Wonderment

Four in five consumers will shop elswhere if there’s a charge for returns

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