VTech, the world’s leading
manufacturer of educational toys, has extended its contract with logistics
specialist iForce, maintaining a partnership in place since
2002. iForce’s technology and proprietary systems carry out
out a variety of activities for VTech’s distribution business in the UK,
including the management of retail orders, stock control and returns
management. The new deal extension follows one of the busiest
month’s ever for VTech, over peak, when £2m worth of toys was sent out on a
single Monday, illustrating the growth of online demand for toys.
iForce,
whose client list also includes the likes of John Lewis, Sainsburys, Tesco and
Waitrose Cellar, supplies a complete outsourced solution to VTech’s
delivery and returns logistics needs from its Milton Park site. All
of VTech’s supply chain needs are managed through its bespoke technology and
experienced team. VTech’s stock, imported from Hong Kong, is stored,
and then individual orders are built and distributed to customers with bulk
orders sent directly to retailers for sell-on. Each bulk order for
stores is specially configured, packaged and labeled to enable immediate
sale
Paul
Holding, Operations Director for Vtech (UK) said: “iForce has built up an excellent
understanding of Vtech’s customers warehousing and logistical needs. I am
pleased that we have come to an agreement to continue our relationship.”
Brian
Gaunt, CEO for iForce said: “iForce’s relationship with VTech spans over
thirteen years and the diversity of VTech’s business needs has been a fantastic
opportunity to utilise our flexibility and system capability. We are
delighted to continue this working partnership with VTech”.
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