Yodel has significantly simplified and improved its reporting processes around parcels arriving at its service centres. The change is part of a wide ranging overhaul of its data management strategy achieved with Teradata.
The independent carrier handles 155 million items each year is driving efficiency across its operations having deployed a cost-effective Teradata solution comprising two appliances. Using the new solution, reporting now takes mere seconds, with data for better decision-making presented in clear visual ways. Previous reporting processes at the company have been replaced, simplifying multiple reports to just three dashboards. This means that Yodel now has access to key metrics throughout its business, leading to step-change improvements in deliveries, parcel tracking, billing and fulfilment of client requirements. The project began in the summer of 2014 and was fully operational before Yodel’s peak in the run-up to Christmas.
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