VisionDirect, Europe’s leading online only retailer of contact lenses and eye care products – has selected the Snapfulfil Cloud WMS for a third site in Girona, Spain. The company already uses Snapfulfil at its distribution centres in York, UK and Amsterdam in the Netherlands.VisionDirect’s new 10,000 sq ft distribution centre in Girona will allow the retailer to better serve customers in the Spanish, French and Italian markets, as well as supporting the company’s continued European expansion. The facility will stock in the region of 25,000 SKUs and fulfil upwards of 1,200 orders per day.
Following the replacement of its previous SaaS warehouse management system with Snapfulfil, VisionDirect has experienced a productivity improvement of around 25 per cent in the pick/pack process and a further reduction in its already impressive <0.1 per cent error rate. The company’s stock control and movement records have also been enhanced, and replenishment is now system-driven.
The flexibility of Snapfulfil’s concurrent licencing model also allows almost 60 staff to work effectively using fewer than 30 user licences, with the ability to create distinct user IDs for all staff, including temporary labour, thereby retaining full visibility over who is doing what. Under the old system, this would have meant either purchasing additional user licences or doubling up on user IDs, resulting in a loss of accountability.
VisionDirect’s head of operations, Jason Thornton, says: “Our experience with Snapfulfil has been extremely positive – as a high volume, B2C retailer with in excess of 10,000 individual stock locations/bins, and small, visually barely-distinguishable SKUs, the system does everything we need. Our new facility in Spain represents an important development in our continued expansion and our existing Snapfulfil-driven operations provide a blueprint for another highly accurate and efficient warehouse and fulfilment operation.”
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