B&Q names customer director


B&Q names customer director

B&Q has recruited Paddy Earnshaw to the position of customer director. Earnshaw had held the CMO role at House of Fraser and has also held senior roles with Doddle, Worldpay and Moneycorp. He will be working to overhaul B&Q’s proposition which forms a key part of its turnaround strategy. The appointment follows news of the pending departure of CEO Veronique Laury.

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