XO Logistics has announced that it has expanded its partnership with Abercrombie & Fitch Co. (A&F Co.), managing its eCommerce fulfilment and returns in the U.K. from its dedicated, newly refurbished 170,000-square-foot facility outside London. The expansion follows the success of GXO’s partnership with A&F Co. in the U.S. where the company operates a high-tech distribution centre featuring advanced automation and goods-to-person robotics, intelligent analytics and AI.
Gavin Williams, GXO’s managing director, UK and Ireland, commented, “After sucessfully launching a major warehouse operation in the U.S. last year, we’re excited to bring Abercrombie & Fitch to the U.K. with a dedicated warehouse, underpinned by our WMS, to seamlessly manage their fulfilment and returns. Our facility puts stock closer to Abercrombie & Fitch’s U.K. consumers, improving delivery and returns processing speeds and reducing environmental impact. This is a long-term, global partnership, and we’re looking forward to supporting their growth plans in the U.K.”
By moving services to the U.K., Abercrombie & Fitch, the adult apparel brand of A&F Co., will expand its eCommerce offering, increase service flexibility and reduce inventory concentration from a sole location.
GXO currently employs over 60 team members at the site who provide picking, packing and sortation services using modular technology, with plans to more than quadruple that number in line with Abercrombie & Fitch Co.’s growth plans. In addition, GXO will leverage its industry leading reverse logistics solutions to process returns within 48 hours of receipt, maximizing value through recovery by making products available for resale, while reducing waste and delivering significant cost savings. GXO will also progressively implement goods-to-person automation and adaptive technology into the operations to improve efficiency and quality.
Larry Grischow, EVP supply chain of A&F Co., said, “Staying close to our customers is a top priority at A&F Co. By expanding our partnership, GXO will support our efforts to improve eCommerce experiences for customers globally. We are confident that the additional fulfilment capacity will improve speed and the overall omnichannel shopping experience for our U.K. customers.”
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