Loop, a commerce operations platform, has acquired Wonderment, a customer experience and advanced order tracking platform for Shopify merchants.
The acquisition brings Loop’s merchants sophisticated, AI-powered insights that transform raw shipping and returns data into actionable intelligence. Wonderment’s comprehensive tracking product includes real-time shipment insights, tracking pages, proactive alerts, one-click integrations, and much more.
“Joining Loop marks an exciting new chapter,” said Jessica Meher, CEO of Wonderment. “Our shared commitment to building exceptional products, optimising customer and merchant experiences, and driving growth for merchants made this partnership a natural fit. Together, we’ll make a lasting impact on the Shopify ecosystem by helping brands deliver transparency and trust throughout the entire post-purchase journey.”
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