BFCM, the Budget, consumer sentiment – nothing is certain


BFCM, the Budget, consumer sentiment – nothing is certain

With the Budget due to be announced today, after endless weeks of drip-feeding and speculation, as well as Black Friday/Cyber Monday (BFCM) now imminent, direct commerce businesses across the UK are nervously waiting, with most prepared for the worst.

Consumers everywhere are also holding back. Reluctant to shell out on major items for the home, reining in spending on clothing, and peer and family groups agreeing to cut back on Christmas gifting by applying a limit on spend per head, or sticking to items that recipients will definitely welcome. The atmosphere could not be less festive.

For deeply anxious retailers, even those who have recently announced a return to profit like White Stuff which posted a 20 per cent lift in its sales to March ’25, Joe Browns which made a pre-tax profit of £2 million for year ended June ’25, and Monsoon Accessorize which generated sales of £212 million across its three brands as well as a modest per-tax profit of £1 million, to 30 August ’25, nothing is certain about the current financial year.

Retailers have been slashing prices as part of BFCM, bringing additional pressure on others to do the same. Margins are shrinking, and there is little room in most businesses to reduce operating costs any further. Those sitting it out can only hope that their customers will remain loyal. Most of us cannot wait to see the back of the damaging speculation about the Budget and hope for at least a glimmer of good news that will encourage customers to start buying again.

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