Wickes has extended its partnership with CitySprint until December 2027, which will continue to provide home delivery services from Wickes’ network of over 230 stores across the UK.
The extended contract reflects a key enhancement: reducing the prealerted delivery time window from five hours to four. This improvement will help customers plan their day more efficiently and reflects both businesses’ commitment to putting customer experience first. In addition, customers can now use their tracking link to choose a safe place for delivery, with couriers receiving the instructions instantly on their device. Launched in early November, this new feature makes secure, hassle-free deliveries even easier – especially when customers aren’t home.
Keith Ash: Distribution and Fulfilment Director at Wickes, added: “CitySprint has been an integral partner for Wickes, ensuring our customers receive a fast and reliable delivery service. This extension is a vital part of our strategy to stay competitive in the home improvement market, and we’re proud to continue building on our shared commitment to innovation and customer satisfaction.”
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