News

99.7 per cent of shoppers never return after abandoning a purchase

One in three shoppers would pay more for a seamless shopping experience

Consumers put off by mixed brand messaging as AI search drives marketing fragmentation

Comment: Amazon’s move into agent-led commerce may put merchants at risk

Mother’s Day is no longer a last-minute rush as shoppers spread demand

The Works axes online trading to ‘focus on its core strength’

Travis Perkins reports widening pre-tax losses

Ellis Brigham deploys Ingrid to power personalised delivery experiences

Profits up at Wickes

Paul Smith launches strategic review as it records loss for FY25

JoyBuy owned by JD.com launches in the UK

Boux Avenue ‘resonates with customers’ to deliver double digit growth

Denby Pottery on the brink

Zalando posts positive 2025 results

Whole Foods Market to open six new London stores by June

Whistl research finds AI is reshaping how younger shoppers discover products online

Mother’s Day flower sales spike as AI begins reshaping how Brits buy gifts

Beauty Bay acquired via a pre-pack administration

How China’s social commerce model is reshaping global marketing

Lights out for established retailer

Marks & Spencer named most loved brand by disabled people

UK small business owners turn to AI for advice but networking even more important

New index says retail is UK’s joint riskiest sector to work in 2026

Net-A-Porter workers to vote on strike action

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