News: Returns & Reverse Logistics

Millennials will return a quarter of all Black Friday fashion purchases

Serial returners projected to account for £6.6bn of online returns in the UK in 2024

Returns & shipping policies the biggest influencer for UK consumers

Tighter returns policies threaten European consumer spending, according to new survey

Sorted Group exits returns business

Umar Kamani is back with ‘take us to the cleaners’ U-turn

The folly of over-generous ‘free for all’ returns policies continues to bite

33 per cent of the UK’s 130 largest retailers now charge for returns

Portless partners with ZigZag

Over 50 per cent of shoppers want easy returns

Loop and ReBound form omnichannel returns partnership

2 out of 5 UK retailers fail to communicate with customers during returns process

Account takeover

Top 5 payment scams targeting online sellers

parcelLab launches returns forecast AI

PrettyLittleThing bans those customers making ‘too many’ returns

More than half of online shoppers now buy cross-border, but 92 per cent still worry

Brits Bored with ‘Brandmin’

Whistl launch report on UK eCommerce returns trends in 2024

One in four shoppers avoid buying from international retailers due to returns concerns

Royal Mail announces nationwide locker service partnership

Return to sender? Only if it’s convenient

As clothing return rates increase, retailers must embrace automation to prevent drop in profits

4 in 5 fashion retailers now implementing return fees

A fifth of Gen Zers secretly return Valentine’s Day gifts without telling their partners

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