News: Consumer Opinion, Spending & Trends

Prime Day sales slow down

Delivery services will get worse and more expensive, according to survey

Personalised digital engagement key to driving luxury purchases for most UK shoppers

Amazon UK loses one million daily users ahead of Prime Day

Cost-of-living caution sees most shoppers visit retailers’ websites up to five times before buying

Two-thirds of consumers feel personalised experiences aren’t truly ‘personal’

Consumers seek personalised, data-driven experiences, but cautious when sharing data

The cost of a social bounce

Brand loyalty eroding as consumers embrace eCommerce to save

Top 16 countries for cross-border online shopping.

Younger Brits leading rise in second-hand electronics sales

Small businesses are missing the mark with trend-savvy Gen Z customers

Shoppers double online spending through D2C channels

Speed and simplicity are the key to a great digital experience

The store is now the most impulsive shopping channel for 54 per cent of UK consumers

Summer online sales up

Father’s Day revenue dips, but average spend rises

Demographic data ‘losing its value’ as consumers become less predictable

Beauty shoppers say brands don’t know them well enough

Consumers realigning shopping habits and adopting cost-saving behaviour

Whistl finds only 3 per cent of consumers are loyal to an online retailer

Online spend intentions remain resilient despite cost-of-living

New report reveals huge gulf between retailers and consumers over delivery options

Half of UK consumers have ditched physical wallet for phone

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