News: MARKET INSIGHT & RESEARCH

Cost-of-living, Amazon Prime Day competition didn’t impact July online sales

Job title inflation – say hello to our entry-level Head of?

Retailers adopting embedded finance following shift to online shopping

Retail sector accounted for 16 per cent of UK administrations in 2023

UK Q3 retail performance expected to dip -1

Almost half of retailers experience customer churn rates upwards of 51 per cent

Half of personalised content is “boring” and “unhelpful”say UK consumers

Influencer impact waning as savvy health and beauty shoppers look to save

Purpose more important than price in driving loyalty amongst younger shoppers

16 million Brits still don’t know you can get into debt using BNPL services

Brits turning away from flashy influencer content

Brits and UK firms cut commuting and summer trips as cost-of-living crisis bites

England kit sales surge ahead of fourth Ashes test

ChatGPT and Metaverse adoption drive demand for product information delivered via augmented reality and AI-powered chatbots

UK retailers sat on ‘ticking time bomb’ of unsold stock

Early technology adopters twice as likely to think CX has improved in last 12 months

Women’s world cup set to inject £579m into retail and hospitality sectors

Prime Day sales slow down

UK eCommerce companies spent 19 per cent more in Q2 YoY despite recession fears

Delivery services will get worse and more expensive, according to survey

Personalised digital engagement key to driving luxury purchases for most UK shoppers

Amazon UK loses one million daily users ahead of Prime Day

Cost-of-living caution sees most shoppers visit retailers’ websites up to five times before buying

eCommerce fraud is fast becoming a crisis for merchants across the globe

Categories

Sign up to receive our newsletter