Since launching in November 2022 ChatGPT has taken the online world by storm, reaching 100 million monthly active users by the end of January, making it the fastest-growing consumer application in history. Developed by Open AI, the artificial intelligence chatbot is capable of generating human-like text based on the input it is given.
Primarily designed for online customer care, its impressive features allowing it to answer follow-up questions, admit its mistakes and challenge incorrect premises has inspired people to try the innovative technology out and test its limits. ChatGPT is now being used to design websites, debug codes, and even recommend lyrics for a song.
The AI phenomenon is being labelled as the next platform to revolutionise the online world, sparking both hope and fears within the industry. Whilst its main function will help businesses simplify and progress their online user experience, it also puts them at risk of cyber-attacks, especially if it is being used for confidential purposes.
Fabien Lemarchand, VP Platform of Security at online marketplace ManoMano, believes that ChatGPT will have various implications for cybersecurity in a company, and will play a major role within the tech & cybersecurity industry in the future.
“ChatGPT can be used for several purposes and is a fantastic tool in helping companies automate daily tasks and manage workload. In the future, the AI assistant will also play an important role in helping companies strengthen their online security and stop cyber-attacks, as the platform can be used to find security flaws and potential data breaches in an online system.
However, we are only three months into the launch of ChatGPT and the system is still completely unregulated. Like any new solution, the AI innovation should be exercised with best practices and ground rules within an organisation, in line with the ChatGPT guidance.
If a company is to use ChatGPT moving forward, they need to ensure all employees follow their security practices such as updating passwords and keeping confidential conversations private. No company should enter or store confidential information into the system, as they are at risk of a security breach. Before using ChatGPT, companies should make employees aware of its limitations, and ensure any information obtained is checked for accuracy.
AI innovations such as ChatGPT will play an important role in the digital world moving forward. Companies can make the most of this incredible technology by staying ahead of the constantly evolving cybersecurity landscape. As the technology continues to advance, it is essential for companies to leverage the latest tools and techniques to protect their networks, data, and assets.