Pitney Bowes Inc has released its new Parcel Shipping Index containing 2021 data from 13 major markets around the world. The Index reveals China generated 108 billion parcels in 2021, making it the first country to exceed 100 billion parcels within one year, as forecast in last year’s report. The UK generated 80 parcels per person – the highest of all countries in the Index. Global parcel volume reached 159 billion in 2021 equating to 5000 parcels per second. Total carrier revenue reached US $491.5 billion. The Index estimates parcel volume could reach 216 billion or as high as 300 billion by 2027, with a 5.5 per cent – 11.5 per cent CAGR from 2022-2027.
The seventh edition of the Pitney Bowes Parcel Shipping Index finds parcel volume increased across all regions in 2021. China’s growth in parcel volume represents a milestone for the shipping industry. Each day, China ships 300 million parcels, which is more than the smallest market in the Index – Sweden – ships in a year. Across the Index, parcels shipped per capita averaged 41. Parcel volume per household is a new measure included in this year’s Index. An average of 137 parcels were shipped per household across all countries, with China shipping the most at 218.
All countries reported double digital carrier revenue growth except Japan. The US once again generated the highest carrier revenue, at US$188 billion. France generated the highest revenue per parcel at US$9.63. The average revenue per parcel was US$3.
Key UK parcel volume, revenue and market share and revenue findings:
- Per capita, the UK generated 80 parcels per person in 2021 – the highest of all 13 countries in the Index, and an increase from 74 in 2020
- 5.4 billion parcels were generated in the UK in 2021, up 9 per cent from 5 billion in 2020
- 171 parcels were generated every second, equating to around 15 million parcels per day
- Around 192 parcels were shipped per household
- All major carriers in the UK reported parcel revenue growth in 2021
- Royal Mail generated the highest revenue of all major carriers at US$6.88 billion, an increase of 13 per cent year-over-year
- Amazon Logistics followed Royal Mail in revenue terms reaching US$3.12 billion in 2021
- Yodel saw the highest year-over-year revenue increase of 33 per cent to US$1.36 billion, up from US$1.03 billion the previous year
- Amazon Logistics generated the highest CAGR in revenue growth at 44 per cent during 2015-2021
- UPS grew 27 per cent year-over-year to US$2.15 billion, up from US$1.69 billion
- Hermes revenue growth dropped from 161 per cent in 2020, to 20 per cent in 2021. Revenues reached US$2.98 billion
“2021 was a pivotal time for the parcel shipping industry as it experienced the aftershocks of 2020 and faced new challenges,” said Jason Dies, EVP and President, Sending Technology Solutions, Pitney Bowes. “It’s incredible to see carriers generating strong revenue growth despite the headwinds. Now in its seventh year, no other shipping report comes close to the accuracy, credibility and authority of the Parcel Shipping Index, and although our analysts forecast China would exceed 100 billion parcels in 2021, it’s still an extraordinary milestone for the shipping industry that we’re excited to reveal.”
The Pitney Bowes Parcel Shipping Index measures volume and spend for business-to-business, business-to-consumer, consumer-to-business and consumer-consigned shipments with weight up to 31.5 kg (70 lbs.) in 13 major markets, representing 3.8 billion people in the U.S., Canada, Brazil, Germany, UK, France, Italy, Norway, Sweden, China, Japan, Australia and India. Based on proprietary and published data, the Index has become a valued industry benchmark and a reliable source of accurate forecasting since the inaugural report in 2016.
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