Constructor, an AI-powered search and product discovery platform for enterprise eCommerce companies, nearly doubled revenue in FY24, nearly tripling its valuation in a new funding round. It had expanded its global client base and made significant investments in product innovation, enabling more brands to increase revenue and customer satisfaction with AI-driven product discovery.
Search and product discovery (S&PD) technologies — helping online shoppers better find what they want and need — are increasingly strategic parts of eCommerce companies’ toolkits today. According to Gartner®, “Buyers of S&PD products are looking to use these platforms to deliver and support a unique, compelling and consistent customer experience across many channels.”1
Constructor’s award-winning solutions facilitate that, with the below milestones attesting to their power. Over the past year, Co it powered more than 250 billion shopper queries and interactions — a 184 per cent increase over the previous year. These queries, and the results Constructor returned, led to hundreds of millions of shoppers finding the products they were looking for. With this activity, Constructor helped leading retail brands drive hundreds of millions of personalised experiences every day and led to tens of billions of dollars in revenue for the companies that use Constructor to power their product discovery.
It also enhanced its offering using AI and generative AI (GenAI) to deliver measurable value to eCommerce companies and their shoppers alike. Brands using its AI Shopping Assistant, a conversational product discovery tool, supporting full-sentence and natural language eCommerce search — report results including a 10 per cent increase in website revenue, 6 per cent increase in search conversions, 7 per cent increase in clicks and more.
The business is significantly growing its presence, headcount and customers in Europe, the Middle East and Africa (EMEA) and in Latin America (LATAM). Over the past year, Constructor doubled revenue from EMEA and LATAM.
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