Cosyfeet, the Somerset-based retailer of premium footwear for people with swollen or extra wide feet, has attained a Feefo Platinum Trusted Service Award for both their US and UK operations.
Although the company achieved their first Platinum Award for the UK in 2020, their newer US operation has achieved the coveted Platinum Feefo Award for the first time this year, giving the company a top Feefo rating on two continents.
“Feefo is all about customer service and that’s number one priority for us,” says Head of Marketing, Angus Lewis. “Our customers have very specific footwear needs, so we respond with expert guidance and make ourselves a genuinely great company to deal with.”
Feefo Awards are unique as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service.
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