Cromwell Tools entered into an agreement with XPO Logistics, which will ensure that most of its branch stock orders are shipped around the country at night.
Cromwell, which is owned by WW Grainger, provides products to sectors including aerospace, automotive, transport and distribution, with clients like Rolls Royce, Airbus, Bombardier, Bosch and JCB. A large proportion of its sales are from smaller manufacturers, with many of them coming in for one-off, online purchases.
XPO will move goods from Cromwell’s Wigston base to 40 locations, mostly at night, and transport goods between satellite sites as well as collect from suppliers during the day. XPO will provide real-time tracking, order visibility and business intelligence, as well as health and safety and customer service support.
Cromwell Tools head of transport Dan Kinsey said: “Our overnight service operates at the heart of our national distribution model by connecting our branch network to our world distribution centre and offers timely through-the-night fulfilment that keeps our customers’ operations running and their people safe.
“All Cromwell locations operate a delivery fleet that provides our customers with a high-touch delivery solution and ensures familiarity, expertise and care with each order we fulfil directly.
“The continued development of our service offering is essential to our business goal of being the easiest company to deal with.
“The XPO team have produced a tailored and agile solution that protects the quality of our service and is underpinned by a commitment to deliver continuous improvement, technology that provides end-to-end traceability, and a clear focus on sustainable, safe and innovative logistics solutions throughout the duration of the contract.”
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