Emma, the D2C sleep brand, will streamline its delivery operations in Europe through a new partnership with Metapack. The delivery solution will be deployed across DACH, UK and Italy, as Emma looks to automate its selection of delivery services and increase carrier coverage across key markets.
“As our business continues to grow rapidly across Europe, we need the right technology and partner in place to help support this growth,” said Xenia Matkares, team lead, of process excellence at Emma. “Metapack’s Delivery Manager provides us with a scalable solution that has extensive carrier coverage across multiple regions. By reducing the complexities associated with setting up new integrations and services, we’re able to onboard carriers more efficiently. Alongside this, we’re able to generate labels at a faster rate and reduce the manifesting speed of consignments. All of this allows us to strengthen our delivery proposition and provide our customers with exceptional delivery experiences,” finished Matkares.
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