Hermes will provide retailers and their customers with added peace of mind in the lead-up to Christmas by offering a unique money back delivery guarantee. For a seventh consecutive year, the Hermes Guaranteed Christmas Delivery Promise assures that all purchases will be delivered before Christmas Day; enabling retailers to avoid disappointing their online shoppers. The terms of the commitment apply to each individual parcel that enters the Hermes network, with a UK mainland address, by 23.59 on 21st December for standard deliveries and 23:59 on 22nd December for Next Day. It guarantees that a minimum of one delivery attempt will be made to ensure purchases are received in time for Christmas; otherwise, Hermes will refund the delivery charge.
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