“If brands can’t prove they’re eco-friendly, we’ll stop buying them”


“If brands can’t prove they’re eco-friendly, we’ll stop buying them”

One in five UK consumers (21 per cent) have consciously stopped buying a particular brand or product because of concerns over its impact on the environment, and those concerns peak when it comes to the weekly grocery shop, according to a new study.

The study noted that 65 per cent thought a brand’s sustainability creds were important when buying household essentials and 62 per cent said so for food and drink. However, this thinking applies to every category, not just those with frequent purchases: 59 per cent of respondents said that eco-friendly credentials are important for car/motoring purchase, 56 per cent for home appliances and 50 per cent for furniture.

More than a third (36 per cent) of shoppers say they’ve stopped buying from a food and drink brand due to its lack of eco-credentials, and 33 per cent have done so for household essentials.

Simon Carr, Chief Strategy Officer at Hearts & Science, said: “UK shoppers are already voting with their wallets when it comes to eco-friendly groceries. It’s not just that they’ll choose products and brands that have the best green credentials, they’ll actively stop buying those that don’t.

“Brands across all categories need to be smarter in how they demonstrate their concern for the environment and can no longer get away with paying lip service. Savvy consumers want to see evidence that their shopping habits aren’t hurting the world around them, or they’ll go elsewhere.”

Overall, a fifth of respondents (22 per cent) said they regularly choose eco-friendly products over less sustainable equivalents and 48 per cent said they do so sometimes.

The findings come from a survey of 2,000 UK adults by media agency Hearts & Science through YouGov, commissioned for the agency’s latest Forces of Change report, a study into the growth of conscious consumerism.

The study also found that people are making an effort to be more eco-friendly in how they shop: more than half (55 per cent) use their local high street to avoid transport emissions, and around one in ten (9 per cent) now shop at zero-waste/refill stores.

Garrett O’Reilly, managing director of Hearts & Science, concludes: “There is now a groundswell of support towards sustainability among consumers. If grocery brands fail to address this, they are failing their customers and society more generally, especially as the research shows that products in the FMCG category are at the forefront of the drive towards sustainable shopping. This gives the grocery sector a clear opportunity to capitalise on the green demand and encourage consumers to make smarter choices.

“It’s not idealistic to be green: it makes good business sense. Mark Carney, the former Governor of the Bank of England, has said that firms ignoring the climate crisis will go bust. It’s the progressive companies that will be able to step in to take their place. The question should then be, what more do grocery businesses risk if they don’t embrace sustainability?”

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