JD Sports reports cyber incident

JD Sports reports cyber incident

JD Sports has said that it was the target of a cyber incident which resulted in unauthorised access to a system that contained customer data relating to some online orders placed between November 2018 and October 2020. The affected JD Sports group brands are JD, Size?, Millets, Blacks, Scotts and MilletSport.

The information that may have been accessed consists of the name, billing address, delivery address, email address, phone number, order details and the final four digits of payment cards of approximately 10 million unique customers.

The retailer has taken immediate steps to investigate and respond to the incident, including working with leading cyber security experts and it is engaging with the relevant authorities, including the UK’s Information Commissioner’s Office (ICO), as necessary.

Neil Greenhalgh, Chief Financial Officer of JD Sports, said: “We want to apologise to those customers who may have been affected by this incident. We are advising them to be vigilant about potential scam e-mails, calls and texts and providing details on how to report these. We are continuing with a full review of our cyber security in partnership with external specialists following this incident. Protecting the data of our customers is an absolute priority for JD.”


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