Consumers searching for information about Joules will find accurate up to date details following the multichannel retailer’s adoption of the Yext knowledge management platform. The cloud based platform enables real time publishing of key data – like, for example, store locations and opening times, to all web locations where this information is held.
“Our customers find information about Joules and our stores in countless places across the web so we needed a real-time solution that we can trust to ensure that have the right details and information on the brand, regardless of their location,” said Becky Roberts, digital marketing manager at Joules. The Yext Knowledge Engine will ensure we deliver a consistent brand experience, and the correct and most up to date information wherever they are searching for it.”
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